Cookie policy


We want you to have the best possible experience using Arctic Adventure’s website, and to achieve that we use cookies on

You may also want to read our privacy policy (GDBR)

What are cookies?

A cookie is a small encrypted text file stored on your web browser from websites. They are widely used by online businesses to collect data to learn more about their visitors in general. Some of the data collected includes origins of web traffic, amount of visitors and a visitors’ operating systems and browser types.

To read more a detailed explanation of cookies, please visit

Why do we use cookies?

In short, they make our website’s navigation and content better for you. Please keep in mind that certain features of our website may require the use of cookies in order to function properly and provide you with the best user experience.

Learn more about the type of cookies we use below.

Internal cookies

We use our cookies to ensure that some of our website’s features properly function, for example currency conversions, package searches, date selections and bookings. Please note that disabling Arctic Adventure’s cookies may result in incorrect or incomplete bookings.

External cookies

When visiting, third parties may also place cookies on your browser for targeted advertising and analytical purposes.

We use remarketing tools from advertising platforms like Google Adwords and Microsoft Bing in order to tailor better messages to you as you browse the website. They also help us identify how our website is being used and how effective our sources of web traffic are.

Furthermore, we use analytical tools like Google Analytics to collect information on how, and from where, visitors navigate our website. This is done so that our website and product offerings are better adapted to our diverse clientele.

Please be assured that we do not collect or store any personal information (e.g., your name or address) and that cookies cannot be used to personally identify you.

To opt out of external adverting and analytical cookies, read below.

How to opt out of cookies

Below you can see which specific cookies we use, how they function and how you can find resources to opt out.




Google Analytics & remarketing

Please read here for details about cookie opt-outs in google accounts. You can prevent your browsing from being tracked by installing this plug-in. You can also learn more about how Google uses analytics cookies and how it uses information from sites and apps that use Google services. Remarketing is a feature that allows advertisers to customise and display ads to people who have previously visited a certain website. Learn more at NAI consumer opt-out resources. Also, this is a guideline to opt out of google personalised ads services.

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We also use tracking tools provided by Bing Ads by Microsoft. Bing Ads assures that any information that is gathered will remain anonymous and cannot be used to identify you. Find here the Microsoft privacy policy with more information on how they use the cookies



Similar to Google remarketing, Adroll is an advertising service that collects some user browsing behaviour in order to better tailor targeted ads. Please read Adroll privacy policy.

Follow this link for NAI consumer opt-out resources.

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This service enable us to provide a live messenger feature on the website.

Please refer to the Livechat privacy policy

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Crazy Egg

Crazy Egg is used for usage pattern assessment and traffic analysis. Cookies placed by Crazy Egg do not include personally identifiable information such as name, phone number, e-mail address or mailing address, nor does Crazy Egg link cookies to such personally identifiable information in their servers or databases. Please read Crazy Egg privacy policy.

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Facebook Pixel

As well as Google marketing, Facebook Ads is an advertising service that collects relevant browsing behavior so that it can provide tailored and targeted ads. Please read the Facebook data policy to learn more. Follow this link to change or update your advertising settings.



Hotjar is a technology service that helps us better understand our users experience. Hotjar uses cookies and other technologies to collect data on our users’ behavior. Hotjar stores this information in a pseudonymized user profile. For further details, please see Hotjar’s privacy policy.

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OptinMonster is a third-party service that enables you to subscribe to our newsletter and receive alerts to special offers. Cookies used by OptinMonster improve your online experience by showing relevant pop-ups that are triggered by your actions on the website. For further details, please see OptinMonster’s privacy policy.

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Clearing all cookies

Below are some guidelines you can use to clear your browsing history and all cookies from any site.



Mozilla Firefox

Safari on iPhone, iPad and iPod Touch

Safari on a Mac

Google Chrome

Microsoft Internet Explorer

other browsers

Search for “clear cookies + [name of your browser]” for instructions on how to delete cookies

Please note that disabling or clearing Arctic Adventure’s cookies may result in incorrect functionality in some of our website’s features. If you feel uncomfortable making a booking online, you may choose to place your order over the phone

Anonymous browsing

You can also use this website using your browser’s anonymous usage setting, for example:

  • • ‘Incognito’ for Chrome
  • • ‘InPrivate’ for Internet Explorer
  • • ‘Private Browsing’ for Firefox and Safari

If you still do not feel comfortable browsing, you may leave the website by changing the website address or by simply closing the browser window.

The cookie policy was updated on 3rd of November 2019

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